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the impact of cultural value orientation
Kriengsin Prasongsukarn (Autor)
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the impact of cultural value orientation - kriengsin prasongsukarn
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Reseña del libro "the impact of cultural value orientation"
it is now well recognised that an effective service recovery program is essential to generating customer satisfaction and loyalty. a number of studies have investigated the impact of service recovery efforts (compensation, speed of response, etc) on p ...
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