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the consultant´s tool kit,high-impact questionnaires, activities, and how-to guides for diagnosing and solving client probl
Mel Silberman
(Autor)
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McGraw-Hill Companies
· Tapa Blanda
the consultant´s tool kit,high-impact questionnaires, activities, and how-to guides for diagnosing and solving client probl - Silberman, Mel
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Reseña del libro "the consultant´s tool kit,high-impact questionnaires, activities, and how-to guides for diagnosing and solving client probl"
Written and field-tested by practicing consultants, The Consultant's Tool Kit will save consultants both time and money-as it makes their work with clients much more effective. Each tool or activity is designed to solve a common consulting problem. Reproducible worksheets, exercises, and questionnaires are easily downloaded from the web and customized by consultants to fit the exact needs of each client--and help them effectively implement the solutions. This collection of field-tested tools, customizable questionnaires, and techniques for working with clients provides crucial problem-solving help in areas such as: - Managing and leading change - Organizational initiatives - Assessing team and organizational functioning - Improving relationships between departments and business units - Creative problem-solving techniques Mel Silberman, Ph.D., (Princeton, NJ) is a best-selling author and editor. A professor of adult and organization development at Temple University, he is the author of Active Training.