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the conflict resolution training program
Larry Ray
(Autor)
·
Prudence B. Kestner
(Autor)
·
Jossey-Bass
· Tapa Blanda
the conflict resolution training program - Kestner, Prudence B. ; Ray, Larry
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Reseña del libro "the conflict resolution training program"
The Conflict Resolution Training Program Participant's Workbook offers both new and seasoned negotiators, mediators, and arbitrators a step-by-step approach for learning dispute resolution techniques. This hands-on workbook is filled with a variety of exercises, activities, worksheets, role plays, and other interactive techniques that are readily accessible for learning the skills needed to resolve conflicts. Trainers and participants can select the sections of the flexible program that best meet their specific objectives and goals.
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