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Orchestrating Experiences: Collaborative Design For Complexity
Chris Risdon
(Autor)
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Rosenfield Media
· Tapa Blanda
Orchestrating Experiences: Collaborative Design For Complexity - Risdon, Chris
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Reseña del libro "Orchestrating Experiences: Collaborative Design For Complexity"
Customer experiences are increasingly complicated--with multiple channels, touchpoints, contexts, and moving parts--all delivered by fragmented organizations. How can you bring your ideas to life in the face of such complexity? Orchestrating Experiences is a practical guide for designers and everyone struggling to create products and services in complex environments.
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