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information technology for knowledge management
Uwe M. Borghoff
(Ilustrado por)
·
D. K. Holtshouse
(Prefacio de)
·
Remo Pareschi
(Ilustrado por)
·
Springer
· Tapa Blanda
information technology for knowledge management - Borghoff, Uwe M. ; Holtshouse, D. K. ; Pareschi, Remo
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Reseña del libro "information technology for knowledge management"
As we approach the beginning of the 21 st century, we are beginning to see the emer- gence of knowledge management as a natural evolution of the focus and importance of quality in the 1980s and reengineering in the I 990s. Quality placed a huge em- phasis on getting all employees to use their brainpower better. Reengineering em- phasized the use of technology to streamline business processes and take out costs. With the lessons of quality and reengineering firmly embedded in our everyday op- erations (continual cost containment and higher quality is a way of life), businesses are now turning their attention to growth. Growth is a common pursuit. Customers are calling for it. Financial markets are calling for it. Employees are asking for it because they want an exciting and stimu- lating environment in which to work. If a business doesn't grow, it will eventually die because knowledge workers ofthe 21 st century won't want to work with or for a business that's not growing. Skilled workers have plenty of options to choose from as demand for knowledge workers escalates around the world.
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