Libro A Practical Guide to Crm: Building More Profitable Customer Relationships De Reynolds, Janice

portada A Practical Guide to Crm: Building More Profitable Customer Relationships

Formato

Libro Físico

Autor

Janice Reynolds

Editorial

CRC Press

Idioma

Inglés

N° páginas

304

Encuadernación

Tapa Dura

ISBN13

9781138412446

N° edición

Categorías

Economía conductista
Gestión del conocimiento empresarial
Atención al cliente

A Practical Guide to Crm: Building More Profitable Customer Relationships

Janice Reynolds (Autor) · CRC Press · Tapa Dura

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Reseña del libro "A Practical Guide to Crm: Building More Profitable Customer Relationships"

In today's global economy the customer has more and better choices than ever before, bringing on one of the biggest challenges the business community faces today - customer loyalty and retention. To thrive in today's customer-driven economy a company need