Make a Great Impression Good manners never go out of style. Personal Empowerment Strategist and former Fortune 500 VP Deborah Smith Pegues knows what it takes to succeed in both the personal and professional world. Her on-point advice regarding courtesy and consideration covers a variety of situations--from Internet etiquette and business savvy to tourist tips and everyday encounters. Gain greater confidence as you adjust your personality to project positivity and poiseupdate your wardrobe so you dress to impressdine with decorumlearn the conventions of other culturesnavigate tricky online know-how--from social media to email Once you've mastered the art of propriety and protocol, you'll be at ease in any social setting--formal or informal--and confident in your role as host or guest, business owner or client. A one-minute manners makeover is one of the best investments you can make in your future.