The key to successful team management lies in the manager's ability to recruit, delegate, trust, and inspire. Managers who maintain an appropriate balance between roles of leader, coach, and mentor will be most able to encourage their team members to trust and support one another, monitor each other's work, and share feedback. The specific skills taught in this guide include conducting regular appraisals, establishing well-defined team roles, communicating expectations, implementing rewards, resolving conflict, offering support, and empowering a team to believe in themselves and their work.